NEWS

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business transformation, to deliver a unified service delivery platform. The collaboration aims to provide Ricoh’s customers and employees with seamless, intelligent and responsive digital management of modern workplaces.

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NEWS

Teradata and ServiceNow partner

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates customer data from Teradata on the ServiceNow AI Platform.

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NEWS

Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business transformation. This collaboration aims to enrich the standard IT Change Enablement process by integrating Guardian by Cloudhouse, providing enhanced capabilities, and increasing the value derived from the ServiceNow platform.

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NEWS

Syncro launches XMM Unified IT and Security Management Platform

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

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VIDEO

DEI matters more than ever - in the IT industry and beyond

Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced leadership teams, how diverse viewpoints lead to better solutions and innovation in technology, the responsibility of current women leaders in challenging stereotypes for future generations and some practical approaches to creating more equitable environments in male-dominated industries.

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NEWS

Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control.

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Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.
Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...
Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...
New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...
Partnership to drive new opportunities for the UK channel, addressing the needs of enterprises to...
The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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