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TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.
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More than half of IT pros are not using machine learning in their environment.
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Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
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The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.
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By Marne Martin, President, IFS Service Management Business Unit (SMBU).
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Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across the tech industry. Private 5G in enterprise and greater investment in cloud will also advance in 2023 as digitalisation continues to drive sweeping change in the way the world connects, consumes and collaborates.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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