VIDEO

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

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NEWS

Revamped CompTIA Linux+ certification exam aligns with modern IT trends

CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity, and more, reflecting modern IT industry changes.

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NEWS

NinjaOne expands reach with launch on Google Cloud Marketplace

NinjaOne's platform is now available on Google Cloud Marketplace, promising enhanced endpoint management and increased productivity for businesses.

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NEWS

Cequence Security launches revolutionary AI gateway for enterprises

Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications, offering secure scalability and compliance for AI integration.

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NEWS

SYSPRO partners with Versori to revolutionize ERP integrations

SYSPRO partners with Versori to streamline ERP integrations, boost innovation, and enhance customer value.

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NEWS

BCS appoints Cezary Zieba as Country Manager for Poland

Cezary Zieba joins BCS with a mission to enhance operations in Poland and Central Europe.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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