Digitalisation World

Harnessing AI alignment: unlocking billions in workplace value

Published in AI Cloud + MS Digital Business IT Management + Service

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking billions in value for UK enterprises.

NEWS

The impact of Agentic AI on the future of customer service

Published in AI Digital Business IT Management + Service

New insights examine how agentic AI is being adopted in customer service and its impact on operational workflows.

NEWS

iManage report highlights gap between AI adoption and knowledge maturity

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance Tech & Trends Vendor

iManage’s latest report examines the relationship between knowledge management maturity and AI adoption.

NEWS

Hexnode updates Genie AI with advanced device management features

Published in AI Data Analytics IT Management + Service Security + Compliance

Hexnode unveils a update to its Genie AI, offering improved device insights and automated remediation for efficient management.

NEWS

A deep dive into Huntress's 2026 Cyber Threat Report

Published in Data Analytics IT Management + Service Security + Compliance Tech & Trends

Delving deep into the organised playbook of modern cybercrime, this article exposes the scale and sophistication transforming cyber criminals into a global force.

BLOG

Creating Pathways into Tech for Girls Means Starting Early

Published in AI Apps + DevOps Cloud + MS Data Analytics Digital Business IT Management + Service Networks + Telecoms Quantum Computing Security + Compliance Storage + Servers Tech & Trends

By Samantha Jennings, Head of Operations, Avella.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Harnessing AI alignment: unlocking billions in workplace value

The impact of Agentic AI on the future of customer service

iManage report highlights gap between AI adoption and knowledge maturity

Hexnode updates Genie AI with advanced device management features

A deep dive into Huntress's 2026 Cyber Threat Report

Creating Pathways into Tech for Girls Means Starting Early

New Relic launches Service Level Management

Park Place Technologies acquires Storfirst Software

Using AI to resolve IT support issues

Snowflake announces new AI and data platform enhancements

ConnectWise unveils Network Monitoring and Management solution

Sharp Europe unveils new ‘One Sharp’ unified brand proposition

Latest Video

Stephane Zantain on Customer Engagement