NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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NEWS

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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NEWS

Dell NativeEdge 2.0: reimagining edge operations

Securely scale your edge operations to power any use case.

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New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...
Supports more than 1,000 voice, video, and business data applications with the ability to...
Freshservice unified incident response management with AI-enhanced alerting enables any business to...
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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