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IT Management + Service

NEWS

Adapt or perish: SMBs and AI-driven cybersecurity challenges

AI is reshaping the cyber threat landscape for SMBs, with N-able's report Cybersecurity in the Age of AI: Moving from Fragile to Resilient examining resilience models designed to address modern, machine-speed attacks.

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NEWS

ISC2 launch a global code of conduct for cybersecurity professionals

The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners worldwide, emphasising trust, integrity, and principled decision-making.

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NEWS

Modernising government IT systems: addressing technical debt amidst AI growth

UK government faces technical debt challenges as AI adoption grows, demanding modernisation and skill enhancement across public sector tech systems.

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NEWS

Telecoms and AI: a people-first approach

Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first approach to AI to mitigate employee concerns and embrace opportunities.

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BLOG

In the age of deepfakes, proving what is real matters more than detecting what is fake

By Lakshmi Hanspal, Chief Trust Officer at DigiCert.

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BLOG

AI in the SOC: why complete autonomy is the wrong goal

By Dan Petrillo, VP of Product at BlueVoyant.

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ManageEngine launches RMM Central

ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...

Porsche Informatik selects Dynatrace to drive software innovation

All-in-one platform accelerates time to market through instant answers to improve application...

NETSCOUT enhances remote and nGeniusONE observability solutions

NETSCOUT's latest solutions aim to improve observability in remote locations and streamline SSL/TLS...

Enterprise AI: transitioning to multi-agent systems

Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing...

Cloudflare acquires human native for AI data marketplace

Cloudflare has acquired Human Native, an AI data marketplace, to develop tools that help creators...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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