Digitalisation World

Zenarmor reveals global SASE channel partner programme

Published in Cloud + MS Digital Business IT Management + Service Security + Compliance Tech & Trends

Zenarmor launches a global channel programme designed to enable partners to deliver and manage distributed SASE services across on-prem, cloud and remote environments.

NEWS

AI and DevOps: enhancing, not replacing

Published in AI Apps + DevOps Cloud + MS Digital Business IT Management + Service

AI is being used alongside existing DevOps practices, with reported impacts on testing processes and role responsibilities, while governance gaps and cloud and energy costs remain considerations.

NEWS

Enterprise resilience with AI-driven enhancements in ManageEngine Site24x7

Published in AI Cloud + MS Digital Business IT Management + Service Networks + Telecoms

How Site24x7's new AI features aim to enhance IT operations, reduce recovery time, and ensure service compliance amidst complex hybrid environments.

BLOG

Why agentic AI’s next challenge is making systems work together

Published in AI Digital Business IT Management + Service Tech & Trends

By Karthik SJ, General Manager of AI at LogicMonitor.

VIDEO

Spark set to revolutionise the IT service desk

Published in IT Management + Service

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses Nexthink’s newly launched personal AI agent, powered by DEX data, which resolves common IT issues in seconds and delivers a 77% first-contact resolution rate.

NEWS

Capgemini and OpenAI collaborate on scaling AI across enterprises

Published in AI Cloud + MS Data Analytics Digital Business IT Management + Service

Capgemini and OpenAI collaborate to support enterprise AI adoption via the Frontier platform.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Zenarmor reveals global SASE channel partner programme

AI and DevOps: enhancing, not replacing

Enterprise resilience with AI-driven enhancements in ManageEngine Site24x7

Why agentic AI’s next challenge is making systems work together

Spark set to revolutionise the IT service desk

Capgemini and OpenAI collaborate on scaling AI across enterprises

HCLSoftware and SolarWinds expand partnership

Move to modern multicloud environments has broken traditional approaches to infrastructure monitoring

LogicMonitor expands to new R&D centre in Pune, India

ServiceNow makes multimillion euro investment in EU services

AI adoption challenges: navigating the trust paradox

UK cybersecurity and resilience bill: mandated infrastructure standards

Latest Video

Stephane Zantain on Customer Engagement