Logo

IT Management + Service

NEWS

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

Read More
BLOG

Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

Read More
VIDEO

Sustainability – time for a revolution? Part 1

Pankaj Sharma, Schneider Electric's Global Executive Vice President, Secure Power Division, discusses the sustainability gap, with too many organisations talking up their environmental credentials, but failing to implement the necessary actions.

Read More
BLOG

2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

Read More
BLOG

Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

Read More
NEWS

Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

Read More

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

Multi-Cloud management for EU project

Morpheus Data has been chosen as the multi-cloud management platform for a strategic EU-wide project which also included technologies from Morpheus alliance partners such as VMware, Dell Technologies, and T-Systems.

Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role assisting the monitoring tasks of the Compact Muon Solenoid (CMS) experiment at the European laboratory for particle physics, CERN.

Database performance monitoring for the cloud

Before-and-after analysis and one-second root cause granularity for open-source and NoSQL databases, including MongoDB and PostgreSQL; uniquely enabling SolarWinds customers to manage databases through single provider.

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and better management insight.

Reinventing hybrid infrastructure management

Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s most comprehensive hybrid IT infrastructure management and AIOps platform.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

© 2023 - Angel Business Communications Limited

Made with by Angels