Software leader for IT service providers also announced new partnerships, product integrations and...
The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...
Virtual Instruments has become Virtana, a company focused on providing customers with the...
Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...
New IT platform unifies the business user experience and improves operational efficiency by...
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more