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GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.Read More
By Phil Fox, Principal Customer Success Advocate at Adaptavist.Read More
Pankaj Sharma, Schneider Electric's Global Executive Vice President, Secure Power Division, discusses the sustainability gap, with too many organisations talking up their environmental credentials, but failing to implement the necessary actions.Read More
By Colin Blumenthal, Vice President, IT Services, Sharp Europe.Read More
By Steve Wilcockson, Data Science Lead at KX.Read More
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.Read More
Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.Read more