VIDEO

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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VIDEO

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
Introduces new and improved software-defined solutions support, AWS and Azure workload...
Survey reveals gap between mission-critical importance of full-stack observability to business...
PKF Littlejohn integrates ControlUp ONE platform to enhance IT infrastructure monitoring and...
The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...
Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more