NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

Read More
NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

Read More
NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

Read More
NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

Read More
NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

Read More
NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

Read More
NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

Read More

Videos

DCS talks to Durata at Data Centre World 2024
Jo Debecker, Managing Partner and Global Head of Wipro FullStride Cloud, discusses the ways in which the sustainability agenda is shaping the data centre landscape, with cloud and AI seen as both challenges...
Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...
Jamie Akhtar, Co-Founder and CEO at CyberSmart, discusses the importance of cybersecurity solutions developed specifically for the SME market and the benefits they can bring to both the Channel and end users...

News

New alliance advances enterprise cyber resiliency with Scality ARTESCA immutable object storage software.
New data shows a recent acceleration in AI uptake across the tech sector, while implementing AI to improve products and services slows across the IT and Communications space.
Bitdefender has unveiled the newest evolution of its Managed Detection & Response Services now offered in two distinct tiers (MDR and MDR PLUS) tailored for a customer’s specific needs, environments, and...
Unbreakable hybrid cloud platform seamlessly integrates structured and unstructured data, redefining data management efficiency and flexibility for enterprises.