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IT Management + Service Expert Opinions News Videos

NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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Videos

More tech, less productivity - what’s going wrong?

Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at...

Removing a fundamental bottleneck to AI data centre growth

Sean Burke, CEO at Enteligent, positions 800V DC to 50V DC as the ‘missing piece’ in AI data centre power design. While 800VDC distribution solves the upstream limitations of traditional AC infrastructure,...

LapSafe AI Smart Locker: exploring AI in secure access

Robert Tanner, Locker & Vending Solutions Specialist at LapSafe, discusses the AI Smart Locker, which recently won ‘AI & Automation Project of the Year’ at the MSP Channel Awards. He explains how the...

Agentic AI platform accelerates development of critical energy infrastructure

Thiri Shwesin Aung, founder and CEO of Nyxium, discusses how she and co-founder, Paul Seurin, have built an agentic AI platform that helps energy and infrastructure developers decide where projects are most...

News

Centrica and Delta launch scalable off‑grid fuel cell power solution for data centres

Centrica and Delta Electronics announce a partnership to deliver scalable, on-site power for energy-intensive industries where electricity grids can’t keep pace with demand.

Guardz 2026 State of MSP Threat Report: AI and cybersecurity landscape

Guardz outlines how AI is influencing cybersecurity, with the report highlighting identity-related issues and vulnerabilities affecting MSPs, based on findings from its latest threat report.

Private AI: Xference launches its European infrastructure from Aruba data centres

Italian startup Xference launches operations in Aruba data centers in Ponte San Pietro (Bergamo) and officially opens its invite-only beta phase to the first 100 selected early adopters. This marks the first...

AI-Driven attacks reshape the MSP threat landscape

New research shows session hijacking surging 23%, ransomware up 190%, and non-human identities outnumbering users 25:1 as AI accelerates attacks across identity, email, and cloud environments.

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