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IT Management + Service Expert Opinions News Videos

NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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NEWS
Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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NEWS
Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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Videos

Scaling cybersecurity and unlocking third-party risk management for MSP growth

In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...

Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

What it takes to deliver a data centre

Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

News

From legacy to leadership

South & Vale Councils take back control of IT with Node4 and Microsoft Azure .

Arrow Electronics signs distribution agreement with Motorola Solutions

Arrow Electronics has signed an EMEA wide distribution agreement with Motorola Solutions, expanding Arrow’s security portfolio and strengthening its portfolio across physical security, cybersecurity and...

AI-Driven attacks reshape the MSP threat landscape

New research shows session hijacking surging 23%, ransomware up 190%, and non-human identities outnumbering users 25:1 as AI accelerates attacks across identity, email, and cloud environments.

Atlassian expands Its AI platform, introducing agentic workflows and new product suite

Atlassian has announced a series of updates across its platform, including expanded capabilities for its Rovo AI, broader access to the Teamwork Graph, and a range of new and updated products aimed at...

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