NEWS
Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin Hodgson, Director Northern Europe at Paessler GmbH.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Videos

Data Centre World 2026
Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do...
Aleksandar Grbić, Global Data Center Solutions Manager, Hitachi Energy, discusses how the electricity grid must evolve to handle soaring demand from AI data centres. Grid integration and grid resilience have...
Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He...

News

SonicWall's latest report identifies the 'Seven Deadly Sins of Cybersecurity', focusing on protection outcomes crucial for small and medium-sized businesses (SMBs).
Atlassian Corporation has introduced new AI features in Confluence that enable content to be transformed into formats such as charts, infographics, summaries, and other visual outputs.
Cynomi has enhanced its platform with AI Insights and co-worker Agents, aimed at supporting cybersecurity service delivery for MSPs and MSSPs.
Elida Beauty partners with SnapLogic to establish a modern IT environment post-spin-off, aiming to enhance agility and operational efficiency.