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IT Management + Service Expert Opinions News Videos

NEWS
Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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NEWS
The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS
Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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NEWS
Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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NEWS
How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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NEWS
Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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NEWS
Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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NEWS
Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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NEWS
Overcoming IT Complexity With Full-Stack Observability

By Thomas LaRock, Head Geek, SolarWinds

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NEWS
A defining moment: the next 12 months will be critical for businesses on their journey to full-stack observability

New research from Cisco AppDynamics shows that the journey to full-stack observability is well...

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NEWS
Thriving in the age of disruption: How right-sizing the IT estate is pivotal to business growth

By Sanjiv Sachdev, Director, Strategic Business Value Consulting at Serviceware.

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NEWS
SUSTAINABILITY FOCUS 25

Bridging the Gap between Sustainability and CX By Jay Patel VP & GM, Webex CPaaS

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Videos

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From...

From SLAs to XLAs: why outcomes will define the next era of connectivity

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what it means for MSPs delivering managed connectivity. He...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...

News

SentinelOne launches ClawSec open-source security suite

SentinelOne introduces ClawSec, an open-source suite aimed at safeguarding AI agent deployments against modern security threats.

Honeywell and TCS partner on AI-driven IT and OT integration

Honeywell partners with TCS to enhance AI-driven autonomous operations, leveraging IT and OT convergence for better efficiency and intelligence.

DeepL launches on AWS Marketplace: enhancing global business with AI translation

DeepL is now available on AWS Marketplace, with the aim of helping businesses integrate AI translation into their systems and support global scalability and compliance.

AI holds more privileged access than human counterparts: research insights

An analysis of AI security in enterprises reveals concerning permission levels, impacting incident rates and governance controls.

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