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IT Management + Service Expert Opinions News Videos

NEWS
The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS
Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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NEWS
Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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NEWS
How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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NEWS
Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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Overcoming IT Complexity With Full-Stack Observability

By Thomas LaRock, Head Geek, SolarWinds

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NEWS
A defining moment: the next 12 months will be critical for businesses on their journey to full-stack observability

New research from Cisco AppDynamics shows that the journey to full-stack observability is well...

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NEWS
Thriving in the age of disruption: How right-sizing the IT estate is pivotal to business growth

By Sanjiv Sachdev, Director, Strategic Business Value Consulting at Serviceware.

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NEWS
SUSTAINABILITY FOCUS 25

Bridging the Gap between Sustainability and CX By Jay Patel VP & GM, Webex CPaaS

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NEWS
SUSTAINABILITY FOCUS 23

How the tech industry can play its part in reducing carbon emissions Corporate social...

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Videos

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...

Hyphen architects exciting digital infrastructure future with new CEO

Eva Diego, the new CEO of Hyphen, an international architectural practice working with many of the world’s leading brands and digital infrastructure developers, explains how global demand for critical...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

MSP growth, AI adoption, and generational shifts in buying

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...

News

The shift from Agentic AI to Physical AI: A technological evolution

Three key trends in the sensor market from CES 2026: the rise of physical AI, renewed industrial automation, and advances in extended reality components.

N-able Empower 2026: Uniting Technology Leaders in Fort Lauderdale

N-able's annual Empower 2026 conference will host cybersecurity experts and MSPs in Fort Lauderdale to explore resilient security strategies.

€1.2 billion investment in Sweden to enhance European AI infrastructure

Mistral AI partners with EcoDataCenter for an AI-focused data centre in Sweden, ensuring Europe's technological autonomy.

Xplifi strengthens board with MSP veterans and secures additional funding

Xplifi strengthens its leadership team with industry experts and advances its AI-driven platform to support growth for Managed Service Providers.

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