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IT Management + Service Expert Opinions News Videos

NEWS
Why digital workflows are the next runway for UK airports

By Ryan Lacey, UK Transport Market Lead at Sopra Steria

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NEWS
Why scaling AI is proving harder than launching it

Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the enterprise is significantly more complex.

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NEWS
What Small-Scale Farming Can Teach Us About Local Renewable Energy

By Jamie Lewis, Product Design Lead, POWWR

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NEWS
Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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NEWS
Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation...

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NEWS
How data sovereignty is reshaping infrastructure decisions

By George Ashwin, UK Channel Director at AddOn Networks

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NEWS
The Evolution of Fan Technology: Engineering the Future of Airflow

By: Brian Kreidler, Team Leader Project Engineering, ZIEHL-ABEGG Inc.

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NEWS
Atlassian Q&A: Inside the company’s vision for AI

In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s...

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NEWS
Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where...

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NEWS
Designing AI for high‑stakes environments: Why autonomy isn’t always the answer

By Thomas Drohan, Chief Strategy Officer at Clue.

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Behavioural Analytics and Battling the Unknown: the Renaissance of UEBA in Cybersecurity

By Cyrille Badeau, VP EMEA, Securonix.

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NEWS
Data Breach and Cyber-Attacks: A Matter of When and Not If

By Graham Jarvis, Freelance Business and Technology Journalist.

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Videos

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

REMI delivers renewable energy portfolio optimisation

Albert Hofeldt, Chief Product and Technology Officer at Power Factors, discusses the launch of Unity REMI: Renewable Energy Management Intelligence. REMI is the purpose-built intelligence engine that...

Platform play delivers thermal management expertise across the data centre ecosystem

Peter Huang, Global President of Thermal Management & Data Centre at Castrol, discusses the rising importance of liquid cooling to meet the growing demands of AI, ML, and edge computing, explaining how bp...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

News

Amazon Leo & UK Connect: enhancing UK enterprise connectivity

UK Connect partners with Amazon Leo to deliver satellite internet to UK enterprises in construction, manufacturing, and logistics.

Tenable joins OpenAI in the battle against cyber threats

Tenable and OpenAI partner to harness AI in confronting evolving cyber threats and enhancing exposure management capabilities.

IBM’s Apptio updates Financial Intelligence tools with new AI-driven capabilities

Apptio has introduced new features, including Conversational Insights, aimed at improving visibility into IT and cloud spending by combining cost, consumption, and operational data to support financial...

The unrealistic expectations of UK CEOs in cyberattack recovery

According to research conducted by Cohesity in partnership with OnePoll, UK CEOs anticipate quick recovery from cyberattacks but lack clarity on decision-making roles, affecting rapid response and recovery.

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