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IT Management + Service Expert Opinions News Videos

NEWS
ServiceNow teams up with Ferrari Hypercar to boost real-time race operations

As Official Partner of the Ferrari Hypercar team, ServiceNow’s AI Platform powers Ferrari’s global operations, supporting real-time race operations and connecting employees, dealers, suppliers, and platforms.

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NEWS
From vision to impact: How women are transforming the technology industry for International Women in Engineering Day

International Women in Engineering Day provides an opportunity to celebrate the women driving diversity in STEM and reflect on the ongoing journey toward gender equality.

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NEWS
Why effective visibility in the cloud is critical: and how to get there

By Cary Wright, VP of Product Management, Endace.

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NEWS
Businesses need modern observability techniques to secure their on-premises applications

By Gregg Ostrowski, CTO Advisor, Cisco Observability.

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NEWS
Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin...

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NEWS
Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than...

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NEWS
Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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NEWS
Embracing diversity and inclusion: a new dimension for leadership and management

BY by Morten Wierod, President Electrification ABB.

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NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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NEWS
APM: The symbiotic relationship between network and end user experience

By Pavel Minarik, Vice President, Technology at Progress.

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Videos

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

How 2026 will redefine the UK’s data centre landscape

Mary-Ann Clarke, AECOM’s Director of Data Centre Delivery, believes that developers, utilities, planners and government need to work together to accelerate investment in grid reinforcement and smart energy...

News

How AI connects workflows: insights from Zapier’s automation analysis

Zapier's research reveals the potential of AI-powered systems in business operations, highlighting lead management, content creation, and effective data organisation.

Nu Quantum welcomes Dr. Maria Maragkou as VP of Business Development

Dr. Maria Maragkou joins Nu Quantum to lead business development and enhance partnerships, leveraging her blend of scientific and commercial expertise.

CrowdStrike Falcon aims to enhance AI governance and endpoint security

CrowdStrike introduces updates to its Falcon platform, extending AI security and governance across endpoints, cloud, and SaaS environments.

Pilot Photonics and Finchetto collaborate on next-gen data centre switches

Pilot Photonics collaborates with Finchetto on fully optical passive network switches, aiming to reduce data centre power use and improve performance.

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