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IT Management + Service Expert Opinions News Videos

NEWS
Businesses need modern observability techniques to secure their on-premises applications

By Gregg Ostrowski, CTO Advisor, Cisco Observability.

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Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin Hodgson, Director Northern Europe at Paessler GmbH.

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Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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Embracing diversity and inclusion: a new dimension for leadership and management

BY by Morten Wierod, President Electrification ABB.

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How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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APM: The symbiotic relationship between network and end user experience

By Pavel Minarik, Vice President, Technology at Progress.

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What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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Videos

Why cyber security must move beyond IT and into the boardroom

Cyber risk is increasingly being viewed as a business resilience challenge rather than solely an IT concern. In this interview, Helen Barge, Principal at Howden Risk Advisory, discusses the importance of...

Micromanaging data centre infrastructure brings maximum rewards

Mike Slevin, Director of EMEA market at Fluke Corporation, explains how, as AI demand accelerates, new research from the company reveals a growing confidence crisis among data centre professionals, raising...

Grid-to-chip approach helps improve data centre performance and sustainability

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...

Preparing to take pole position on the AI grid

John Bradshaw, Director of Cloud Computing Technology and Strategy at Akamai EMEA, explains how, as enterprises scale AI, traditional cloud infrastructure is being tested in new ways. The solution? AI Grid:...

News

SEP2: Meeting the surge in demand for cyber security expertise

As cyber threats escalate, SEP2's approach offers a specialist partnership to strengthen organisations across regulated sectors with Check Point technologies.

Scality updates Partner Programme to focus on training and growth areas

Scality has refreshed its global Partner Programme, emphasising partner enablement, certification, and alignment with cyber resilience, data sovereignty, and AI infrastructure.

Equinix trials hydrogen power unit in Ireland

Equinix explores hydrogen power for data centre back-up systems in Ireland with ESB and GeoPura.

Cequence adds new capabilities for bot detection across digital channels

Cequence has introduced Intent Graph and Biometric Check to help identify automated threats across web, mobile, API and agentic AI environments, as attackers increasingly move beyond traditional client-side...

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