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IT Management + Service Expert Opinions News Videos

NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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NEWS
Applied Observability – the ‘must haves’ for your analytics engine

By Steve Wilcockson, Data Science Lead at KX.

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NEWS
The end-to-end approach that unleashes the Moment of Service

By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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NEWS
Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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NEWS
Finding the right fit: how to select monitoring solutions for your hybrid or cloud-based applications and infrastructure

By Martin Hodgson, Regional Manager, Northern Europe, at Paessler AG.

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NEWS
How Tool Hopping Holds Back Security Workflows

By Joe Partlow, CTO at ReliaQuest.

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NEWS
Getting your app portfolio in shape: Why observability is essential for running modern apps

By Marc Zottner, Global Application Modernisation Lead, VMware.

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NEWS
Boosting value of DataOps through enhanced monitoring

By Thibaut Gourdel, Technical Product Marketing Manager, Talend.

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NEWS
Four ways superautomation is boosting ITSM

By Linda King, Chief-Go-To-Market Officer, Cloudsoft.

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NEWS
Overcoming IT Complexity With Full-Stack Observability

By Thomas LaRock, Head Geek, SolarWinds

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NEWS
A defining moment: the next 12 months will be critical for businesses on their journey to full-stack observability

New research from Cisco AppDynamics shows that the journey to full-stack observability is well...

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Videos

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Improving Cyber Threat Intelligence Through Collaboration & Shared Insights

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...

Interview with Airsys Global at DCW Frankfurt 2026

Data Centre World Frankfurt 2026

News

Enhancing digital accessibility through AI: insights from Applause's 2026 report

The 2026 State of Digital Quality in Accessibility report by Applause highlights AI's role in improving digital accessibility amidst persistent challenges.

Ekco UK achieves prestigious accreditations

Ekco UK strengthens its position with key recognitions from Nerdio and Mimecast, boosting its cloud and cybersecurity offerings.

Apricorn strengthens ASK3 with security and environmental features

Apricorn enhances the Aegis Secure Key 3.0, aiming to deliver faster performance, advanced environmental protection, and FIPS 140-3 Level 3 validation submission.

Glesys and Trevian to launch AI-ready data centre in Finland

Glesys partners with Trevian to develop a new data centre campus in Oulu, aiming to enhance digital infrastructure in the Nordics. Launch expected in 2026.

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