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IT Management + Service Expert Opinions News Videos

NEWS
Aiming for service excellence: swimming or sinking in today’s digital economy

By Dirk Martin, CEO and Founder of Serviceware SE.

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NEWS
How IT services can play a pivotal role in reducing carbon emissions

COP26 reinforced the need for society to reduce carbon emissions and be more eco-conscious. If we are to meet the targets set out by governments and organisations, tangible actions must take place. The UK has committed to reaching net zero by 2050, a challenging prospect that requires all levels of...

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NEWS
Breaking down the traditional walls of ITSM through business collaboration

By Jonathan Wiener - Chief Revenue Officer at Aurachain.

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NEWS
The revolution in IT service management is a big bonus for boardrooms

Powerful new allies have emerged for boardrooms looking to streamline IT service management and reduce costs. By Mark Twomey, CEO, Xcession.

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NEWS
Transforming enterprise system moinitoring

Adding new monitored elements is a long and complicated process. Even the most highly trained and...

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NEWS
The future of service management in the DevOps era

An open, collaborative platform enables teams to scale operations quickly and ensure the...

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NEWS
Employee wellbeing and Covid-19: Driving automation within IT support services

The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples...

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NEWS
Avoid the double whammy of high costs and ineffective implementation in ITSM

IT efficiency remains a major objective for enterprises in every sector, all too-frequently...

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NEWS
How to avoid compliance fines through automation and better people processes

The number of regulatory standards and security best practices infrastructure teams have to comply...

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NEWS
Business as usual: keeping software up to scratch wherever your team is

The world is currently in the midst of the unknown. The COVID-19 pandemic has led to one of the...

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NEWS
Why managing application performance in the cloud is vital

In the digital era, it's now easier than ever to support a remote workforce as so many applications...

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NEWS
Efficient monitoring: how to realise a return on investment from container use

Containerised applications are fast becoming an established fact in the IT infrastructure of global...

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Videos

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Scotland emerging as key growth market for data centre developers

Dan Evans, Associate Director at Lichfields, discusses the results of the company’s recent data centre study, which finds that, for developers, Scotland offers something few regions or countries can match -...

Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

News

Advancing fibre network testing in high-density data centres

Fluke Networks introduces CertiFiber Max, designed to provide efficient and accurate fibre certification in high-density data centre environments.

Climb Channel Solutions expands European partnership with Delinea

Climb Channel extends its partnership with Delinea to Europe, focusing on enhancing cybersecurity solutions amid rising AI-driven threats.

TP-Link appoints Kieran Vineer as Distribution Channel Director for UK&I

TP-Link promotes Kieran Vineer to Distribution Channel Director, aiming to consolidate their networking and surveillance solutions in the UK and Ireland.

Gigamon announces 2025 partner and alliance award recipients

Gigamon announces its 2025 partner and alliance award recipients for contributions to deep observability solutions.

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