Adding new monitored elements is a long and complicated process. Even the most highly trained and experienced teams find it difficult to sustain consistent observation and service levels across the SAP installation with its accompanying dissimilar system elements. By Heiko Mannherz, Chief...
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An open, collaborative platform enables teams to scale operations quickly and ensure the organisations’ critical services are always on and operating at high velocity. By Gary Blower, Solutions Architect, Clearvision
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The unprecedented impact Covid-19 has had on everyone is well documented, and as the world grapples to find a sense of normality despite the ever-changing circumstances, businesses face the responsibility of protecting employees in this unfamiliar new normal. By Kevin Turner, Digital Workplace...
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IT efficiency remains a major objective for enterprises in every sector, all too-frequently undermined by costly or ineffectual implementation of ITSM solutions. Yet ITSM is critical to the future. By Mark Twomey, CEO, Xcession.
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The number of regulatory standards and security best practices infrastructure teams have to comply...
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The world is currently in the midst of the unknown. The COVID-19 pandemic has led to one of the...
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In the digital era, it's now easier than ever to support a remote workforce as so many applications...
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Containerised applications are fast becoming an established fact in the IT infrastructure of global...
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By John Young, Solution Architecture and Engineering, Sungard Availability Services.
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Digital transformation has seen application teams embrace a broad range of new technologies and...
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Data is the lifeblood of software development — and the biggest hurdle. Yet, far too many...
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IT practitioners serve a critical role in the age of the customer, enabling organisations to win,...
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