NEWS

Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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BLOG

How CIOs can harness the value of technology by having strong data foundations

By Harvey Lewis, Associate Partner, Client Technology & Innovation at EY.

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NEWS

Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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Calls for international regulation and upskilling increase.
90% of sustainability program directors say companies cannot reach sustainability goals without...
Europe’s third largest airport works to create great passenger experience with new digital...
Agilitas launches ‘EVOLVE for The Planet’ Report.
In Europe we are witnessing a shift in technology spending from IT to the line of business (LOB)....
Survey reveals that 10% of channel respondents have failed to demonstrate sustainability pedigree...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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