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Digital Business

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Organisations struggle to optimise digital approach

More than one-third (36%) of UK CIOs admit they’re close to completing their journey to digital...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Uncertainty can be a good thing if businesses are prepared to innovate

Research suggests that organisations are spotting opportunities amidst the upheaval.

Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

Edmond Shipway optimises its IT license investment

Edmond Shipway is a multi-award-winning, UK-based, multi-disciplinary construction consultancy with...

Soldo boosts secure transactions and customer satisfaction

Continuous runtime application security helps leading fintech company to reduce time spent...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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