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Global study reveals rising customer expectations are outpacing adoption of AI tools that drive efficiency and customer experience.
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New co-innovation space in Brussels to showcase cutting-edge technology and inspire innovative collaboration.
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Rajat Mishra, Cisco SVP of Customer Experience, and Bill Padfield, Senior VP at NTT share some great insights on our complementary approach to CX Lifecycle.
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Procurement departments need to take centre stage in any digital transformation initiative, argues Peter Corning, Client Relationship Manager and Project Specialist, Expense Reduction Analysts. The real challenge here is not just about what procurement can do more efficiently, it’s what they are doing that they don’t need to – and what they should be doing that they’re not. Winning over internal stakeholders – not something procurement and supply chain leaders have traditionally...
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NTT Group, Japan’s largest provider of fixed and mobile telecommunications services, one of the world’s top five telecoms provider and one of Japan’s five largest companies by market value, has chosen BearingPoint//Beyond’s Infonova Digital Business Platform to modernize, simplify and unify its business support systems to better serve its customers, increase operational efficiency and grow new revenue.
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Cloudbooking announces the launch of its global partner programme, led by Rachel Collie, who was recently appointed as Cloudbooking’s global channel partner manager. The innovative programme enables facilities managers and business leaders to easily access key workspace data from Cloudbooking, and its partners. This will help inform decisionmakers about creating smarter, self-sufficient spaces that are cost-effective - a key part of Cloudbooking’s global strategy.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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