NEWS

British Gas backs digitalisation

Vlocity, Inc., a leading provider of industry-specific cloud software, and British Gas (part of Centrica), the largest energy and home services provider in the United Kingdom, have successfully implemented Vlocity Energy & Utilities Cloud, built on Salesforce, for the British Gas Industrial & Commercial (I&C) business division. This implementation boosts digital transformation initiatives across British Gas’ sales, marketing and customer care organisations.

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NEWS

Channel focuses on emerging technologies and new partnerships

Information technology (IT) channel companies are increasing their involvement with emerging technologies and actively seeking new partnering opportunities as they strive to maintain their market relevance, according to new research from CompTIA, the leading trade association for the global technology industry.

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NEWS

What will customer experience look like in 2030?

Study finds by 2030 67% of customer engagement will be handled by smart machines. Do brands run the risk of trading empathy for efficiency?

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NEWS

Virtual Instruments becomes Virtana - transforming IT operations

Virtual Instruments has become Virtana, a company focused on providing customers with the industry’s most robust AI-powered hybrid IT infrastructure management platforms for mission-critical workloads. Underscoring this commitment to helping enterprises manage their complex multi-cloud environments, Virtana has introduced CloudWisdom, a SaaS-based cloud cost optimisation and monitoring platform. CloudWisdom helps customers plan, analyse and optimise their cloud workloads, services and...

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VIDEO

Capgemini Invent Talks: Digital IT

As companies across industries transform into technology service providers, IT must provide the underlying platform for future business innovation, transformation, and growth. Capgemini Invent’s unique approach to Digital IT Strategy prepares your enterprise for what is coming next.

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BLOG

Avoiding future legal problems when starting a digital business

Within the fast-moving digital world, with its large number of start-ups, it is extremely important to consider the legal issues that need to be addressed before getting too far down the line. Jonathan Oxley is the Managing Partner of law firm Lupton Fawcett, which provides legal advice to the sector, covers four important areas for consideration.

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Accelerating enterprise digital transformation via cloud technologies.
Expanded relationship will see Cognizant continue to support The FA in its mission to modernize...
Customer contact center operations are set to undergo a transformation to improve customer...
HCL Technologies has signed a five-year, end-to-end IT transformation services deal with Wacker...
Wifirst has selected CommScope’s RUCKUS Wi-Fi to bring world-class connectivity to Barrière...
At The Computing Conference 2018 hosted by Alibaba Group in Hangzhou, China, Intel and Alibaba...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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