BLOG

The Perfect Storm – digital, data, and changing business models

By David Clamp, Managing Director, Merlin Digital Consulting Ltd.

Read More

NEWS

Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

Read More

NEWS

Inertia threatens digital change

A new report released by Harvard Business Review Analytic Services in association with DXC Technology, reveals that companies expect pressures from digital technology disruption to accelerate and intensify, yet worry that organizational inertia and resistance to change will hold them back.

Read More

Digital platform offers Robotic Process Automation as a Service

DXC Technology has launched DXC Agile Process Automation (APA), a new digital platform that combines cloud and robotic process automation (RPA) with embedded artificial intelligence (AI) to enhance a company’s business processes.

Read More

NEWS

Six ways AI will develop in 2018

By Kriti Sharma. VP, Artificial Intelligence at Sage.

Read More

NEWS

Two thirds of channel companies eager to enter into new partnerships

Nearly two thirds (61%) of channel businesses are looking for new companies to partner with between now and 2020. This is according to research carried out by OnePoll, commissioned by Agilitas, the leading European innovator of customer driven IT channel services.

Read More

Proofpoint and Cybersecurity at MIT Sloan (CAMS), an interdisciplinary research consortium, have...
Financial Services edition of F5’s 7th annual State of Application Strategy (SOAS) report sheds...
Access to digital talent, complementary capabilities promise to catalyze growth.
Organizations join forces to deliver CLM for all.
Leader in cloud contact centre and customer experience solutions, Content Guru, today announced the...
Almost half of companies polled have implemented formal digital transformation strategies to...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more