Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.
Read MoreNewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.
Read MoreA new service and digital strategy to transform MTU’s global customer support.
Read MoreWith around 1.8 million industrial robots, the number of robots has reached a new record in factories around the world. Workers around the world rate the fact that "colleague robots" can take over work that is detrimental to health or handle hazardous materials positively (64 percent on average). However, employees are worried about how their own training can keep up with the pace of the working world 4.0. These are the findings of the automatica Trend Index 2018. 7,000 employees...
Read MoreSalford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.
Read MoreThe results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.
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