NEWS

Research reveals the impact accessories can have on boosting workforce productivity and engagement

New research from IDC - sponsored by Targus - has revealed a ‘digital deadlock’ is holding UK organisations back from achieving the full potential of their digital transformation projects.

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AppDynamics extends channel partner programme

AppDynamics has introduced the newest tier of its channel partner network, Pioneers.

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BLOG

The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Digital distrust

Majority of UK businesses interviewed admit to selling customer data to other organisations/business partners. Less than half of UK consumers are willing to provide organisations with their personal data in exchange for free or less expensive services.

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Collaboration around data is holding back 95 percent of enterprises deploying AI

Nearly 90 percent of organizations investing in AI, very few succeeding.

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Ubiquity Technology partners with UiPath

UiPath’s RPA solution to help Ubiquity Technology customers complete core operations more efficiently, accurately, securely and at scale.

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A new report released by Harvard Business Review Analytic Services in association with DXC...
AeroCloud report reveals 60% recognise that not investing in technologies poses a significant risk...
CorpFlex dramatically reduces infrastructure costs, improves performance and transforms process...
Customer contact center operations are set to undergo a transformation to improve customer...
Index identifies seven practice areas critical to becoming a leader in work management – a key...
Significant opportunities to improve CSR performance, increase profitability and accelerate...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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