Digital Business

Queensland University of Technology set to modernise business processes

Appian is to work with Queensland University of Technology (QUT), a major Australian university, to roll-out new enterprise applications on the Appian Cloud Platform. QUT is redesigning business processes to provide an improved student and staff experience, starting with Finance, Payroll and HR processes.

San Marino Blockchain Regulations technical committee kicks off

The Republic of San Marino is increasingly a reference point for Blockchain worldwide. For the first time, the Technical Group of the Scientific Committee dedicated to the topic met at Palazzo Begni, home of the Secretariat of State for Foreign Affairs and Finance and Budget.

Siemens strengthens its digital enterprise leadership with acquisition of mendix

Siemens to acquire mendix, a leader in low-code application development, for ˆ0.6 billion.

KONE runs 24/7 predictive maintenance with IBM AI and serverless tech

The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

AppDynamics extends channel partner programme

AppDynamics has introduced the newest tier of its channel partner network, Pioneers.