Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

Read More

Salix Homes joins forces with ANS Group to enhance its digital services

Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

Read More

How robots and digitization will change the way we work

With around 1.8 million industrial robots, the number of robots has reached a new record in factories around the world. Workers around the world rate the fact that "colleague robots" can take over work that is detrimental to health or handle hazardous materials positively (64 percent on average). However, employees are worried about how their own training can keep up with the pace of the working world 4.0. These are the findings of the automatica Trend Index 2018. 7,000 employees...

Read More

Automation accepted in the workplace

The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

Read More

Skillsoft introduces All Digital Transformation Courses

North Highland selects Skillsoft’s full portfolio of Digital Transformation courses to enhance its digital transformation training.

Read More

Cisco completes accompany acquisition

Cisco has completed the acquisition of Accompany, a privately held company based in Los Altos, Calif. The company provides an AI-driven relationship intelligence platform for finding new prospects, navigating the selling process, and strengthening relationships.Accompany's AI technology and talent will help Cisco accelerate priority areas across its collaboration portfolio.

Read More

Yet, workers feel trust and empathy are key to company growth and employee happiness.
Cloud automation, self-service, and service orchestration are trending, according to year-over-year...
Acquisition creates one of the largest ServiceNow implementation teams in Europe focused on...
A new report from hackajob reveals that while the Covid-19 pandemic has changed tech workers...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
New free business model program includes workshops, webinars, purpose-built trainings and more.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more