NEWS

Customer service - the future is virtual

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

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Filestream’s EDMS supports GDPR compliance and rapid business growth at Kingsley Healthcare

File Stream integrates with DocuSign to provide a digital signature and contract exchange solution for patients and staff.

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NEWS

Gatwick is world’s first major airport to introduce a cloud-based Flight Information System

Gatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and responsive.

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NEWS

Sharp rise in concern over digital threats

Lack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their teams.

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VMware’s latest State of Spring report revealed 2022 saw continued growth in modern...
Driving digital transformation with Axway.
AIT researchers within the network of European crisis management experts: The EU project STAMINA is...
Salesforce is migrating more than 200,000 systems from CentOS Linux to Red Hat Enterprise Linux 9,...
In spite of a cost containment imperative, 50% of organizations plan to increase their overall...
Almost half (44%) of home workers have had monitoring software installed.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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