Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.
Read MoreFile Stream integrates with DocuSign to provide a digital signature and contract exchange solution for patients and staff.
Read MoreGatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and responsive.
Read MoreMachine goes from zero to 87% accuracy in five days.
Read MoreLack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their teams.
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