Eight in ten charities are failing to back plans for digital transformation with IT investment

Poor understanding in top teams of what digital transformation means is to blame for an incoherent approach to IT.

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Huawei and Dynatrace collaborate

Huawei has announced collaboration with Dynatrace, the global leader in digital performance management, to jointly innovate and develop the first holistic ICT Customer Experience Management (CEM) solution.

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NEWS

Camelot deploys eGain

Camelot UK Lotteries Limited ('Camelot') has selected eGain for proactive, knowledge-guided consumer web chat as part of the company's ongoing digital transformation initiative.

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Kii’s IoT platform supports dugong conservation in the Philippines

Android app and smartphones allow local fishermen to monitor vulnerable sea mammals.

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Nearly three quarters of UK businesses see a direct link between customer service and business...
It seems as though overnight Covid-19 has come into our lives and all of a sudden, organisations in...
Three in five small business workers anticipate they’ll be predominantly office-based after...
53% of retailers say technology is their key priority for New Year.
As per the five-year partnership, TCS will streamline operations, lead workforce transformation,...
AVEVA has revealed global survey findings identifying the key investment drivers for digital...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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