NEWS

Bank scales automation and improves CX

UiPath has played an integral role in empowering some of Poland’s leading lenders to run successful automation-driven strategies in response to the introduction of an 8-month national mortgage repayment deferral policy. The banks leveraged the robustness and ease of deployment of the UiPath Business Automation Platform to handle a huge spike in activity, overcome operational challenges, and help staff maintain excellence in customer support.

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National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.

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NEWS

Channel leaders prioritising Customer Experience and Company Culture

Agilitas releases 2023 Channel Trends Report - Unlocking the Power of Total Experience.

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BLOG

Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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NEWS

Companies struggle with operational challenges in a hybrid world

Sporadic firmware updates, inadequate endpoint protection, and inaccurate asset databases harm enterprise security and efficiency.

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The roadmap to harnessing data needs to be addressed beyond the technology department, including up...
New research from IDC - sponsored by Targus - has revealed a ‘digital deadlock’ is holding UK...
85% of decision-makers feel that technology implementation empowers employees to deliver value for...
Wipro will modernise their IT landscape as a foundation for wider business transformation.
To support businesses on their journey to Net Zero, Alchemy - a fast-growing circular tech company...
While modernisation challenges impact productivity and business success, survey finds that all IT...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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