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IT Management + Service

NEWS

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

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NEWS

Legacy IT operations management stalls digital development

New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.

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NEWS

Ivanti fuels channel growth

Ivanti, the company that unifies IT to better manage and secure the digital workplace, has announced significant investment into its EMEA partner community to fuel further channel growth and success and enhance its partner relationships. The company is launching three new EMEA channel initiatives: a new Platinum Elite partner status within its Partner Program to recognise and reward success, a deal registration promotional period to maximise partner profitability, and an enhanced partner portal...

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NEWS

INternet-aware synthetics address visibility gap

Correlated app, infrastructure and Internet performance visibility speeds problem isolation and resolution for complex multi-cloud and SaaS deployments.

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NEWS

Improving service resiliency and incident automation

One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1 platform. Salt River Project, like many enterprises today, are transitioning from outdated legacy platforms to next-generation AIOps systems that facilitate service-level views across a dynamic application and infrastructure environment.

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NEWS

Reinventing hybrid infrastructure management

Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s most comprehensive hybrid IT infrastructure management and AIOps platform.

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Modernising the mainframe

BMC AMI places machine learning, predictive analytics, domain expertise, and intelligent automation...

CA Technologies unveils autonomous AI for IT operations capabilities

CA Technologies has marked a major milestone in the company’s autonomous strategy with the...

Turning process insights into action

Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...

Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...

Application assurance - from the data centre to the Cloud

Virtual Instruments has introduced the next generation of VirtualWisdom, the industry’s most...

Automating planning, provisioning and compliance

Matter, a cloud-automation and management platform for seamless enterprise deployments, has...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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