NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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BLOG

Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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VIDEO

Sustainability – time for a revolution? Part 1

Pankaj Sharma, Schneider Electric's Global Executive Vice President, Secure Power Division, discusses the sustainability gap, with too many organisations talking up their environmental credentials, but failing to implement the necessary actions.

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BLOG

2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...
Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...
Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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