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The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...
Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
Refining network monitoring vital in optimising performance but cost issues remain.
Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...
Extensive, long-term framework agreement with eight-figure total volume.
Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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