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Nutanix has expanded integration with the leading digital workflow company ServiceNow, as well as...
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Freshservice unified incident response management with AI-enhanced alerting enables any business to...
Refining network monitoring vital in optimising performance but cost issues remain.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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