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Unlocking AI potential: the governance challenge for managed service providers

MSPs are encountering governance challenges as they expand AI services, with a growing focus on...

Operational resilience investment and incident risk in UK and Ireland businesses

UK and Ireland businesses are prioritising operational resilience to address financial risks and...

Enterprise data pipeline complexity and reliability challenges

The latest report by Fivetran highlights pipeline fragility in data infrastructures hindering...

BMC to acquire Compuware

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...

AI adoption challenges: navigating the trust paradox

Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack...

Gartner highlights companies to watch in AI technology

Gartner reveals top contenders in the AI race, highlighting companies setting trends in various...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service