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A new survey from leading market research firm IDC reveals that a unified view of digital...
Westcon-Comstor partners with UiPath to streamline AI automation distribution, fostering growth and...
NinjaOne has reached a valuation of approximately $12.3 billion, following a period of growth and...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Northumbria Healthcare has partnered with Schneider Electric to modernise its infrastructure,...
Infosys collaborates with AI coding agent company Cognition to deploy Devin, an AI software...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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