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Oracle has unveiled Fusion Agentic Applications, a suite designed for outcome-driven execution in...
Formula 1 embraces Lenovo cooling technology to boost sustainability and performance in broadcast...
Ivanti has released survey results highlighting the challenges faced by IT organisations when it...
BMC embeds GPT across AI-driven service and operations management portfolio.
Tech Mahindra partners with Microsoft to launch an AI platform for telecoms, aiming to enhance data...
SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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