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Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
New integration creates exceptional shared experiences by converging IT staff, employee, and...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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