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Monitoring and dispatch services focus on distributed IT

New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...

Micro Focus launches new framework for best practice approach to modernisation projects

Modernisation Maturity Model based on three decades of experience across thousands of successful...

INternet-aware synthetics address visibility gap

Correlated app, infrastructure and Internet performance visibility speeds problem isolation and...

Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by...

Legacy platforms and cost of change are biggest hindrances to data management

d that legacy data platforms are the biggest obstacles to improving their data management and...

New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service