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COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS...
SolarWinds has introduced SW1, an AI-driven system designed to support more autonomous IT...
The world’s first self-service IP (Internet Protocol) management platform has launched,...
Virtual Instruments has become Virtana, a company focused on providing customers with the...
CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
Skillsoft reports growth in AI-native learning adoption as organisations increasingly use...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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