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Integrated environmental, social, and governance (ESG) solution combines the power of...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Hexaware Technologies enhances its Agentverse platform with tools for more secure, scalable, and...
Park Place Technologies has announced the asset acquisition of a new inventory and logistics...
Seven-year ICT services contract spans 23 countries and 10,000 staff.
Hack The Box and LinkedIn Learning have joined forces, aiming to address the cybersecurity skills...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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