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Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
Tech pros benefit from the richness of a full-featured application performance management solution...
2019 set to be the year of adaptive workspace management.
Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...
Refining network monitoring vital in optimising performance but cost issues remain.
UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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