Digitalisation World

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Synaptek and Zenoss partner to deliver a 'first' in the IT service desk of the future

Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application...

Calero expands Technology Business Management leadership with VP appointment

Calero appoints Hyoun Park as VP of Telecom & Mobility Management to support the company’s...

Gartner highlights companies to watch in AI technology

Gartner reveals top contenders in the AI race, highlighting companies setting trends in various...

Bank of England invests £7.5 Million in IT hardware amid digital transformation

The Bank of England's investment in IT hardware reflects an evolving digital strategy addressing...

ServiceNow releases its most comprehensive set of new AI innovations

Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...

THE ICONIC elevates customer experience with Datadog's observability platform

THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service