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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Ataccama unveils a new platform to revolutionise data management, enhancing speed and reliability...
Application innovation is at the heart of the digital economy. A new era of apps is redefining what...
Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...
Upgraded product line simplifies the management of virtual resources and reduces infrastructure...
LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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