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Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
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The Department for Science, Innovation and Technology is investing in advanced tech to enhance...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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