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Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...
Exploring BSIMM16's insights on AI-driven security challenges, regulatory pressures, and evolving...
A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals,...
This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...
Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...
Company remains committed to building on vendor-agnostic, open-platform approach to support the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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