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Lenovo appoints Tikiri Wanduragala as the new Technology Leader for its UKI business, with a focus...
Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform...
On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...
The TrendAI framework offers a structured approach to threat attribution, emphasising evidence over...
Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing...
iManage has appointed Ryan Begin as Vice President, Technology Partnerships and Ecosystem Strategy,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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