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Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
Automated assurance software rapidly resolves network issues and improves service reliability.
Gamma is one of the first users of Highlight’s Grid View.
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Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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