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Gartner report finds that, by 2028, as AI data proliferates, organisations will shift to a...
SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
Examining the adoption of agentic AI, focusing on trust and process orchestration in business...
Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking...
A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals,...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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