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2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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NEWS

Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

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NEWS

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

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NEWS

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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NEWS

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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Only 1 in 5 employees feel their organisation is very prepared for hybrid working.
Control-M accelerates hybrid and multi-cloud application and data workflows into production with...
Crosser, an expert in edge analytics, integration and automation software and network monitoring...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Company remains committed to building on vendor-agnostic, open-platform approach to support the...
Matter, a cloud-automation and management platform for seamless enterprise deployments, has...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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