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Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
This year's VMware State of Observability report notes an increase in organizations recognizing the...
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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