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By Mayke Nagtegaal, Messagebird.
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Software Intelligence Platform enables seamless education journeys for law students and...
CrowdStrike has introduced new innovations that unify security and IT to stop breaches on the...
The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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