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Blackstar Solutions enhances customer retention with Highlight

Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...

ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

Survey highlights IT admin concerns

JumpCloud’s latest research reveals that admins are hungry for an open directory platform...

End-to-end ITSM and ITOM platform powered by AI/ML

Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...

TeamViewer and Thrive join forces to enhance digital workplaces

TeamViewer partners with Thrive to integrate DEX capabilities into its managed services platform,...

Closing the gap between data and insight with Alteryx and Google Cloud

Alteryx expands its partnership with Google Cloud to simplify analytics workflows and support...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service