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PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

Teradata launches Enterprise AgentStack for enterprise AI deployment

Teradata introduces Enterprise AgentStack, an AI platform designed for efficient and secure...

Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

Unlocking workforce potential: unveiling UKG Bryte for pro workforce management

UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...

Infosecurity Europe launches cyber startup programme

Infosecurity Europe 2026 will introduce a Cyber Startup Programme, bringing early-stage...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service