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Research highlights IT's biggest challenges

7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.

SolarWinds introduces SW1, AI-driven system for IT management

SolarWinds has introduced SW1, an AI-driven system designed to support more autonomous IT...

OutSystems reveals agentic systems engineering for enterprise AI development

OutSystems introduces a new AI development approach, enhancing enterprise software with Agentic...

Dynatrace unveils agentic AI at Perform

Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT...

Next-gen collaboration: enhancing Vodafone's cable network

HUBER+SUHNER and Aurora Networks collaborate to enhance Vodafone’s cable network with next-gen...

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service