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ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
Advania UK cements its leading position in the UK tech sector following the integration of CCS...
RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...
The UK Government launches a £210 million Cyber Action Plan to enhance public service security and...
Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
Elastic launches a solution to simplify AI agent development with context-driven capabilities,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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