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Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
Rubrik has introduced the Andes 5.2 release of its market-leading Cloud Data Management solution...
Extensive, long-term framework agreement with eight-figure total volume.
BMC embeds GPT across AI-driven service and operations management portfolio.
OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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