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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...
Control-M accelerates hybrid and multi-cloud application and data workflows into production with...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
AI could double the strain or solve it.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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