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Oracle has unveiled Fusion Agentic Applications, a suite designed for outcome-driven execution in...
UK legal firms surpass global counterparts in AI adoption, driving efficiency and profitability.
Argos99, launched by Fenix24, is a SaaS platform designed to support cyber resiliency and...
Siemens and NVIDIA are bringing AI into industrial processes, from design and engineering through...
NinjaOne has launched an IT Asset Management feature designed to give IT teams greater visibility...
A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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