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Research reveals organisations are beefing up enterprise network and application modernisation...
Freshservice unified incident response management with AI-enhanced alerting enables any business to...
Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
Palo Alto Networks' acquisition of CyberArk marks a significant shift, introducing Identity...
Tiered program offers resellers a streamlined, profitable experience through Auvik’s...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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