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Kyndryl has expanded its collaboration with Google Cloud to support businesses in modernising...
A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...
Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...
Fluke Corporation introduces AI-driven enhancements to eMaint CMMS/EAM, aimed at streamlining...
Acronis appoints Jo Holliday to lead their UKI operations, focusing on growth and partnership...
Refining network monitoring vital in optimising performance but cost issues remain.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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