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A recent study by OneStream reveals scaling AI demands for CFOs amid investment growth and...
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
Organisations can now confidently create highly accurate automation for common IT operations and...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1...
Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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