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A sector analysis of the results from a major database monitoring survey has revealed how and why...
SUSE partners with Amazon Web Services for the European Sovereign Cloud, aiming to address...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...
The world’s first self-service IP (Internet Protocol) management platform has launched,...
Park Place Technologies has strengthened its software portfolio with the purchase of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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