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Park Place Technologies has strengthened its software portfolio with the purchase of...
Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...
As distributed work models become the norm, businesses need to respond quickly and effectively to...
Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
False positives and incorrect notifications about possible problems are the main source of...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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