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Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200...
Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.
Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
The STFC's Hartree Centre unveils the Mary Coombs supercomputer, enhancing AI capabilities and...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
AI is universally deployed but full integration remains rare. This report examines the barriers and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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