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ServiceNow integrates Anthropic’s Claude model into its AI platform to support productivity and...
BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...
Emerging research highlights the need to protect AI skills from cyber threats in critical sectors.
NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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