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Canals has launched AI tools designed to support processes across wholesale distribution, including...
Return trip to correct same issue on same device will receive one-month credit.
Looks to increase company’s Indian employee base by at least 25 percent this year further...
New insights examine how agentic AI is being adopted in customer service and its impact on...
Software leader for IT service providers also announced new partnerships, product integrations and...
As automation expands, businesses face unforeseen internal risks within their IT landscapes,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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