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SolarWinds has launched SolarWinds® ARM following the acquisition of 8MAN, an early stage Access...
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CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...
Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...
Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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