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Panasonic reveals ELEVATE, aiming to enhance its channel partner programme with tiered structures,...
AI is being used alongside existing DevOps practices, with reported impacts on testing processes...
More than half of IT pros are not using machine learning in their environment.
Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
Opengear has introduced two new advanced offerings. These innovative solutions will simplify...
Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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