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Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
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The CPS teams up with Exponential-e to enhance digital efficiency and connectivity across 30 sites,...
Yubico updates YubiKey as a Service with self-service features for easier passkey management.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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