Digitalisation World

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RBC Capital Markets modernises process and content services

RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...

Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

Survey highlights IT admin concerns

JumpCloud’s latest research reveals that admins are hungry for an open directory platform...

States of Guernsey and Apogee expand multi-vendor IT collaboration

The States of Guernsey has partnered with Apogee to modernise IT services with a comprehensive,...

Skills in the spotlight

Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service