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Research reveals organisations are beefing up enterprise network and application modernisation...
The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners...
Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...
DoiT integrates SELECT into its platform, aiming to enhance cloud data optimisation and...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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