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Cloudsmith unveils AI-driven model context protocol server

Cloudsmith launches its MCP Server to seamlessly integrate AI with software development workflows.

Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

Cinven acquires majority stake in Smart Communications

Cinven's investment emphasises Smart Communications' role as a leading cloud-native provider,...

Siemens and NVIDIA expand industrial AI partnership

Siemens and NVIDIA are bringing AI into industrial processes, from design and engineering through...

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service