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Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing...
New product helps improve end-user experience by empowering organisations to manage the operational...
New assets will enhance Park Place's Professional Services globally and expand offerings for...
Emerson Electric has updated its Guardian Digital Platform with additional AI capabilities and...
Tenable Research has identified a vulnerability in a Microsoft GitHub repository that could affect...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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