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ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to...

Navigating the productivity paradox: insights from the AI workslop survey

A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

Simplifying application and data workflow orchestration

Control-M accelerates hybrid and multi-cloud application and data workflows into production with...

Calitii Achieves Elite Partner Status with ServiceNow

Calitii, under Synechron, becomes a ServiceNow Elite Partner, reflecting its prowess in AI-driven...

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service