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Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and...

AI-Powered updates boost data governance and workflow efficiency

Alteryx introduces new features to Alteryx One, enhancing AI capabilities and data governance for...

Britain's AI ambitions hindered by internal confessions

A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...

Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...

UK cyber professionals on edge: growing anxiety in IT roles

A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals,...

Gigamon launches Hawk

Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service