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With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon...
Tech Mahindra partners with Microsoft to launch an AI platform for telecoms, aiming to enhance data...
Chronosphere introduces innovative AI-guided solutions to enhance production incident...
Tech Mahindra and University College London are collaborating on research and solution development...
As automation expands, businesses face unforeseen internal risks within their IT landscapes,...
ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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