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With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...
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Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
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Version 1 teams up with Lincolnshire County Council for a transformative 11-year tech partnership...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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