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Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
Zayo Europe bolsters pan-European network expansion and workforce growth, underlining its strategic...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
BMC has launched BMC Automated Mainframe Intelligence (AMI) Cloud, a new product portfolio to help...
Automated assurance software rapidly resolves network issues and improves service reliability.
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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