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Snowflake announces new AI and data platform enhancements

Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.

New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and...

BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

Kyndryl reveals AI-supported method for SAP transformations

Kyndryl introduces an AI-enabled approach to support SAP ECC to S/4HANA migrations, helping...

Navigating AI compliance: A balancing act for UK IT decision makers

Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service