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TXP has partnered with Otera to support the deployment of AI decision agents in UK mid-market...
Dynatrace announces acquisition of Bindplane to help strengthen its observability capabilities and...
BMC embeds GPT across AI-driven service and operations management portfolio.
2019 set to be the year of adaptive workspace management.
MSPs are encountering governance challenges as they expand AI services, with a growing focus on...
Oracle has unveiled Fusion Agentic Applications, a suite designed for outcome-driven execution in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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