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Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing...
Pearson and Deloitte partner to deliver AI-enhanced learning solutions for talent and workforce...
Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity,...
Ultima’s new automated cloud service set to change cloud market.
New research highlights executive priorities amidst evolving pressures, showcasing the pivotal role...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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