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As automation expands, businesses face unforeseen internal risks within their IT landscapes,...
A partnership between Applied Computing, Wipro and Databricks focuses on deploying AI in energy...
Research reveals organisations are beefing up enterprise network and application modernisation...
Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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