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Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...

Gigamon launches Hawk

Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes...

ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...

Autonomous cloud addresses cost and performance issues

Ultima’s new automated cloud service set to change cloud market.

Michelin accelerates integrated business planning

Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...

Orbus Software enhances integration with ServiceNow Platform

Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service