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Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200...

Nokia selects Tutela to expand visibility to mobile network performance

Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...

BSIMM16: navigating software security amidst AI, regulation, and supply chain challenges

Exploring BSIMM16's insights on AI-driven security challenges, regulatory pressures, and evolving...

Aperam selects HCL Technologies to transform end-user experience

HCL to transform the end-user experience and IT operations for Aperam through best-in-class...

Enhancing cybersecurity with Forescout’s agentless segmentation solution

Forescout Technologies unveils segmentation solution focusing on device identity and behaviour,...

Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service