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Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...
BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.
As distributed work models become the norm, businesses need to respond quickly and effectively to...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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