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Paessler AG announces a partnership with Rhebo to provide joint customers with all-round monitoring...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
The States of Guernsey has partnered with Apogee to modernise IT services with a comprehensive,...
Capgemini and OpenAI collaborate to support enterprise AI adoption via the Frontier platform.
Assured Data Protection introduces a new service enhancing cyber resilience through automated...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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