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The world’s first self-service IP (Internet Protocol) management platform has launched,...
Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...
BMC's Control-M helps Tampa General automate data processes for enhanced health care and...
Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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